Privacy Policy

Introduction

Welcome to Lyra.co.ae, operated by Lyra International LLC.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws of the United Arab Emirates.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information processed through secure third-party payment providers
• Order details and purchase history
• Device and website usage information

How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Communicate order updates
• Improve our website and services
• Prevent fraud and unauthorized activities
• Comply with legal obligations

Information Sharing

We do not sell or rent personal information.

Information may be shared with:

• Courier and logistics providers
• Payment service providers
• Government authorities where legally required
• Service providers assisting in business operations

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or misuse.

Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.